Course Description:
People Skills - The Secret Behind Project Success
Project management excellence goes beyond producing project charters, detailed schedules and colourful status reports. Projects involve people. There are team members, clients, management, subordinates, peers, account managers, suppliers, contractors, regulators, and numerous other stakeholders. And with people, there are differing opinions, personality conflicts, office politics, and sometimes hidden agendas. Your people skills often make the difference between road blocks versus opportunities, and project success versus failure.
Interacting effectively with others is at the heart of good project management. Poor communication and relationships result in significant issues and detract from what matters and what needs to be done. The two day People Skills session focuses on understanding ourselves and learning specific techniques and strategies that enable us to relate to and engage others successfully.
During the session, participants will also have the opportunity to discuss issues or challenges they are facing and get input on how to address them. The session will include self assessments, group exercises, scenarios/role plays that will enable participants to deal with and discuss real life situations.
Who should attend
- Project Managers
- Resource Managers
- Team Leaders
- Account Managers
- Supervisors
- Anyone who works in a team environment and need to handle tough issues and difficult interpersonal situations and people with confidence and effectiveness
Topics include
- Negotiation
- Conflict management
- Motivation
- Managing through influence
- Communication
Learning how to...
- Deal effectively with peers, subordinates, and superiors
- Analyze and adjust your approach when influencing others
- Minimize conflict and deadlocks
- Build a foundation of influence and credibility to handle situations with discretion and authority
- Deal effectively with difficult people
- Deal with the realities of office politics
- Bring out the best in projects and people
Materials
- Course workbook
- Course reference files
- A framed certificate of completion (for in-house workshops only)
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